How can we help? πŸ‘‹

πŸ“Œ Can I order now and send the files later?

Yes β€” you can place your order now and submit the music, photos, and details when you're ready.

🧾 In a few words

You don’t need to have everything ready at checkout. Once your order is complete, we’ll send you a form by email where you can upload all the content at your own pace.


πŸ” Details

πŸ“¬ What happens after purchase?

  • You’ll receive a confirmation email immediately
  • Then, we’ll send you a second email with a secure link to our submission form
  • There’s no rush β€” you can return to that link when you're ready to send your files

⏱️ When should I send the files?

  • Ideally within 48 hours to keep your order on track
  • If you're preparing for a specific occasion (birthday, wedding, memorial), we recommend submitting at least 2–3 weeks in advance

πŸ› οΈ We won’t start production until you complete the form

This gives you time to choose the perfect playlist, gather your photos, and decide on the layout.

πŸ’¬ If you're unsure or need more time, just let us know. We’re happy to hold your order until you’re ready.


πŸ”— Useful links


🧠 Pro tip

πŸ’‘ If you're ordering as a gift but don’t have the content yet, you can also purchase a gift card (coming soon!) so the recipient can personalize their vinyl when they’re ready.

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