🛒 How to Order
Learn how to place your order on Etsy or our website, what’s included in each vinyl option, and how to choose the right one for you.
5 Articles
🎵 Music and Audio
Everything you need to know about sending your music: accepted formats, playlist options, length limits, and how we can help if you need support.
9 Articles
🎨 Design and Artwork
Everything you need to know about your vinyl’s visual presentation — including cover design, templates, image requirements, and how we can help.
13 Articles
📥 File Submission
How and where to upload your music and artwork after purchase, what to do if something goes wrong, and how to ensure we have everything we need.
7 Articles
➕ Add-ons
Enhance your custom vinyl with extra services and features — from faster production and mastering to premium packaging and upgrades.
4 Articles
🧾 Orders and Payments
Everything you need to know about placing an order, accepted payment methods, cancellations, and order changes.
7 Articles
🚚 Shipping and Delivery
Find out how long the process takes, what shipping options are available, and how to track, rush, or update your delivery information.
8 Articles
💿 Product Options
Learn more about the materials, formats, and customization features available for your vinyl record — from color and effects to audio engraving and special finishes.
3 Articles
🛠 Issues and Replacements
Solutions for common issues like playback problems, shipping damage, or misprints — and how we handle replacements or refunds.
6 Articles
🎛 Technical Information
Learn about the materials, production methods, sound quality, and other technical aspects of our custom vinyl records.
5 Articles
📚 Music Preparation & Downloads
Learn how to legally and responsibly find, buy, and prepare your music files — so you can create your vinyl with full control and peace of mind.
6 Articles
Suggested Articles
📌 How to order on Etsy
A step-by-step guide to placing your order through our Etsy shop, including form submission and design approval.
📌 How to order on the website
Learn how to complete your order directly from our website, from selecting a product to receiving your tracking number.
📌 What’s included with each vinyl type?
We comprehensively compare our vinyl record options, including sizes, capacities, available colors, and customization features.
📌 What customization options are available?
Explore all the ways you can personalize your record: music, design, vinyl style, and more.
📌 Can I use music from Spotify, YouTube, or Apple Music?
Send us your playlist links, and we’ll help you prepare your music correctly for vinyl.
📌 Can I use music purchased from Amazon or iTunes?
Yes, here's how to use your purchased music for your custom vinyl.
📌 What’s included in the artwork (front, back, labels)?
Your vinyl package includes a fully customizable design for the front cover, back cover, and both vinyl labels.
📌 Will I receive a proof before printing?
Yes — we always send a digital preview before we begin production, unless you request otherwise.
📌 How do I submit my music and photos after purchase?
After placing your order, you’ll receive a link to a form where you can upload all your content safely and easily.
📌 What payment methods do you accept?
You can pay securely using PayPal or a credit/debit card — both options are encrypted and trusted worldwide.
📌 How do I know if my order went through?
You’ll receive a confirmation email immediately after checkout, and a second one with a form to upload your music and artwork.
📌 Can I order now and send the files later?
Yes — you can place your order now and submit the music, photos, and details when you're ready.
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