How can we help? πŸ‘‹

πŸ“Œ What happens if my files are too large?

No problem β€” we accept alternative upload methods like Google Drive, Dropbox, and WeTransfer. Just share the link in the form.

🧾 In a few words

If your audio or image files are too large to upload directly to our form, you can upload them to a cloud service and paste the shareable link in the appropriate field.


πŸ” Details

πŸ“€ Preferred cloud services:

  • Google Drive
  • Dropbox
  • WeTransfer
  • OneDrive

πŸ”— How to share your files:

  1. Upload your files to your preferred platform
  1. Make sure the sharing permissions are set to "Anyone with the link can view/download"
  1. Copy the link and paste it into the corresponding field in our submission form

πŸ“₯ Large files we usually receive:

  • Full-length songs in WAV format
  • High-resolution images or artwork
  • Video files (if you're asking us to extract audio)

πŸ’¬ If we have trouble accessing your files, we’ll contact you to request new links or alternative formats. This may delay your order, so double-check the links before submitting.


πŸ”— Useful links


🧠 Pro tip

πŸ’‘ Google Drive is our favorite option β€” it’s fast, reliable, and works well with most file types. Just make sure to enable permissions so we can access your files without request delays.

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