How can we help? πŸ‘‹

πŸ“Œ What happens if my playlist is too long?

We recommend staying within the suggested time to avoid delays β€” and we’ll gladly review exceptions if you let us know in advance.

🧾 In a few words

If your playlist exceeds the suggested duration per side, we’ll need to pause your order and contact you β€” which may delay production. That’s why we encourage you to check your timing carefully before submitting.


πŸ” Details

Our recommended limits for best sound and smooth processing are:

  • 7-inch: 5 minutes per side
  • 10-inch: 12 minutes per side
  • 12-inch: 20 minutes per side

🎧 These limits ensure the best sound quality, higher volume, and a clean, clear cut.


β›” What happens if you go over the recommended time?

  • We’ll pause your order and send you a message
  • We wait for your response to confirm changes
  • We apply the edits, and follow up to confirm everything is correct

⏳ This process can delay your order, especially if we don’t hear from you promptly.

πŸ’¬ Our goal is to make your experience smooth, without unnecessary back-and-forth β€” and staying within the suggested times helps a lot.


βœ… Can I go slightly over?

Yes β€” but only if you let us know in advance.

For example:

If we see that you’re aware of the limit and your playlist is close to it, we’ll happily evaluate it.

As long as it's technically possible to cut without sacrificing quality, we’ll proceed.

πŸ“Œ However, playlists that exceed the hard maximum (like 22:01 on a 12-inch) cannot be processed without editing or cutting.


πŸ” How to check your total time

  • If you have audio files (MP3/WAV): Play the songs in your player and check the total time per side.
  • If using streaming playlists:
    • Use Spotify Web or Desktop to see minutes and seconds
    • Mobile apps may only show full minutes

πŸ’‘ Tip: Keep at least 1 minute below the recommended time to account for hidden seconds.


πŸ“‰ Example

A customer sends a 12-inch playlist that shows β€œ20 minutes” on mobile Spotify. The real time is 20:50. That’s slightly over β€” and if they let us know in advance, we’ll try to make it work.

πŸ”— Useful links


🧠 Pro tip

πŸ’‘ The closer you are to the suggested time, the faster your order moves through production β€” no edits, no delays.

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