How can we help? ๐Ÿ‘‹

๐Ÿ“Œ What happens if I donโ€™t know how to get the songs I want?

No worries โ€” weโ€™re here to help. If youโ€™re not sure how to find or download the songs, we offer optional assistance to help you prepare your music.

๐Ÿงพ In a few words

You donโ€™t need to be tech-savvy. Weโ€™ve guided thousands of clients through the process, and we also offer tools and support to make it easier.


๐Ÿ” Details

โœ… If you want to do it yourself:

  • Weโ€™ll send you a full step-by-step guide via email after your purchase
  • Youโ€™ll find tutorials on how to buy and download songs from Amazon and iTunes
  • We provide tips on how to verify your playlist duration and organize your songs for Side A and Side B

๐Ÿ‘‹ If you need help:

  • You can choose the โ€œHelp with my musicโ€ option when purchasing
  • Youโ€™ll still need to create two playlists โ€” one per side โ€” to help us confirm the correct order and timing

๐ŸŽต If you're using voice messages, video clips, or your own music:

  • You can simply upload those files directly using the form we send after your purchase
  • We can extract the audio from videos if needed (extra fee may apply depending on file format)

๐Ÿ”— Useful links


๐Ÿง  Pro tip

๐Ÿ’ก If you're short on time, choose the โ€œHelp with my musicโ€ option and weโ€™ll simplify the process. Just remember: you still need to know what songs you want โ€” we canโ€™t pick them for you.

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