🧾 In a few words
If you made a mistake or need to change the shipping address, contact us as soon as possible. We can make changes before your order is shipped, but not after.
🔍 Details
📩 To request an address update:
- Email us at our contact page with:
- Your full name
- Your order number
- The correct shipping address
⏱️ Important timing:
- If the order hasn’t shipped yet, we’ll update the address with no issue
- If the order has already shipped, we cannot reroute the package
- In this case, we’ll have to wait and see if the package is returned to us by the carrier
- Reshipping may involve additional fees
🚨 We cannot be held responsible for:
- Delays or losses caused by incorrect addresses submitted during checkout
- Packages marked as “delivered” to the wrong location if the address provided was inaccurate
🔗 Useful links
🧠 Pro tip
💡 Double-check your shipping details before submitting your order — especially the zip code, apartment/unit number, phone number, and recipient name.
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