📌 What if there’s a mistake in the music or artwork? – Ccsvintage

🧾 In a few words

We work hard to ensure your vinyl comes out exactly how you imagined. But if something looks or sounds off, we’ll review the case and offer support — whether it was our mistake or a content issue.

🔍 Details

🎶 For music-related mistakes:

First, check if the songs appear in the same order as listed on your form or artwork

Let us know if something sounds wrong (e.g., missing track, incorrect song, volume problem)

🎨 For artwork-related mistakes:

If the printed design differs from the approved mockup, we’ll fix it

If the mistake was in the files or info you submitted, we’ll discuss your options case-by-case

Example: if you uploaded an image with a misspelled name or incorrect label text

📩 What to do:

Go to our contact page or reply to our original email

Include:

Your order number

A description of the mistake

Relevant photos or audio examples if available

We’ll investigate and respond within 24 hours

✅ Our possible solutions:

Free reprint (if the issue was on our end or the manufacturer’s)

Discount, store credit, or partial refund (depending on severity)

Paid reprint with correction (if the issue was caused by incorrect files submitted)

🔗 Useful links

🧠 Pro tip

💡 Always double-check your files and mockup before approving — we send a final proof for confirmation to avoid any surprises.