🧾 In a few words
Shipping delays can happen due to weather, holidays, or carrier issues. If your order doesn’t arrive on time, we’ll follow up with the shipping service and offer you a solution if needed.
🔍 Details
📦 Tracking your order:
- Once your record ships, we send a tracking number by email
- You can use this number to follow your package’s journey
- If you didn’t receive a tracking number, please contact us
⏳ About delivery time:
- Standard USPS delivery may take up to 10 days (U.S.)
- Delivery times can vary depending on the shipping option selected at checkout
- International orders (e.g. Canada) may take longer due to customs processing
🌪️ Delays may occur due to:
- Weather or natural events
- Peak seasons (like Christmas or Valentine's Day)
- Postal service disruptions
📩 What to do if it's late:
- Wait 24–48 hours after the expected delivery date
- Contact the carrier (e.g., USPS or UPS) with your tracking number
- If no update is available, let us know here and we’ll assist
📌 If the package is confirmed lost:
- We’ll file a claim with the shipping carrier
- Once confirmed, we’ll send a replacement or discuss other solutions
🔗 Useful links
🧠 Pro tip
💡 Keep an eye on your tracking email. If your order is a gift or time-sensitive, consider choosing express shipping at checkout to avoid potential delays.
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